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Section:  Secretarial, Administration   Vacancy 772

Post:Help Desk Administrator Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: Kingston
The announcement text: Job Title Helpdesk Administrator
Reporting To (Job Title) Contract Administrator

Main Purpose of Job
To provide an effective and professional Help Desk*Administration service to the Facilities Management Department; maintaining confidentiality at all times.

Main Duties & Responsibilities

1 Support the Helpdesk by receiving calls, logging on the FM Support System, feeding through to operational staff and reporting back to the end user*customers.
2 Support the planned maintenance program by printing off job dockets and returning to the system when complete.
3 To advise sub-contractors as to the company`s invoicing requirements, and to check validity of sub-contractors advice notes and invoices.
4 Prepare, process and render invoices for work undertaken, to monitor payments of invoices and take recovery action as necessary in accordance with standard procedures.
5 Provide administrative support to the Facilities Management Team, dealing with telephone, written and personal enquiries, payment on wages and operational matters.
6 To assist in the preparation of correspondence, reports , tenders, presentations and other documents as required, maintaining confidentiality at all times.
7 To organise meetings as required for the Facilities Management Team.
8 To organise the diary Managers.
9 To ensure that invoicing and purchasing is organised and kept up to date.
10 To ensure the co-ordination of paperwork to payroll as required.
11 To deal with incoming and outgoing post for the Facilities Management Team.
12 To complete any projects as specified.
13 Maintaining the filing system.
14 To comply with the company`s Policies, Management Plans and Procedures
15 To fulfill Health & Safety responsibilities by adherence to the requirements of the company`s Health & Safety Policy and Health & Safety Management Plans
16 To support the company`s Quality Policy Statement and actively participate in the achievement of Company and personal Quality objectives
17 To undertake such other duties appropriate to the level and character of work as may reasonably be required within the Department * Service. Significant permanent changes in duties will require agreed revisions to be made to this Job Description


Contact information
Employer:
Email: 1030@coventrycareer.informnow.com
Phone: 020 7089 7777
Publication date: 2009-03-21 20:54:12

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